Quality Policy
We at Sahlnut Gates Trading Co highly prioritise Quality by maintaining exceptionally high standards in whatever we do, with customer satisfaction being our driving force. We have in place an integrated management system, the performance and implementation of this is periodically monitored by our Quality Department.
- How We ensure Quality
- Our Integrated Management System is developed in line with the requirements of the International Standard ISO 9001:2010. Our commitment to exceed customer expectations is demonstrated through continuous improvements in the quality of the products and services that we offer.
- We ensure that we effectively implement the system, by:
- 1: Conducting Regular Internal Audits in all divisions
- 2: Identifying Non-Conformances
- 3: Conducting Root Cause Analysis
- 4: Implementing Corrective and Preventive Actions
- 5: Conducting Management Review meetings for Continuous Improvement
- Quality Assurance Strategy
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Our Quality Assurance team is dedicated to one mission and that is to meet the exact standards in terms of Service, Quality and Consistency.
We believe in the fact that prevention is better than cure and in order for that we give importance to preventing problems rather than waiting for non conformances.
We ensure that all the employees working at Sahlnut Gates Trading Co are trained in the management procedures that they are concerned with.
- .Quality Control
- We not only dedicate ourselves to deliver products just with the contractual requirements but also with the international quality standards and our well qualified Quality Control Staff ensure that we deliver the very best. Our QA/QC Personnel are deployed to monitor the effective implementation of the Integrated Management System.
- We believe in the four pillars of a Quality Management System
- Continual Improvement
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We follow the concept of continual Improvement using the quality tool P-D-C-A.
In other words, we Plan what we have to do, Do it, Check it by analyzing the results and finally Act by implementing if the plan resulted in an improvement.
We look at satisfying the requirements put forward by the customers.
